Last modified: Wednesday, April 18, 2018

The best way to report an issue with a video is to click the "Report" button underneath the video.

You can also use the following email address to contact us:

When contacting support about a specific ride or rides, please include as much information as possible, including:
- Show name
- Class name & number
- Rider name & number
- Horse name & description
- Date & approximate time

If you are experiencing a technical problem, please also include:
- Device type (phone/computer)
- Operating system (IOS/Windows/Android)
- Browser (Safari/Chrome/Edge/Firefox)